Skip to content

Your wishes, put in place properly.

Wills and Lasting Powers of Attorney for people in England and Wales, looked after by a real team from the first hello to the final signature. Tell us a little about what is going on, and leave the rest to us.

No names or contact details needed to begin. Our assistant always asks before using AI, and you can use the form instead if you prefer.

  • Looked after by a real person
  • Checked properly before anything is drafted
  • Private and secure
An older couple smiling together on their sofa

How we look after you

We take care of the detail, so you do not have to.

Getting these documents right really matters. This is what you can count on from us, whatever your situation.

A team member waving hello on a video call
  • Someone who knows your plan

    A named person on our team looks after your plan from start to finish, so you never have to explain things twice.

  • Quick, human replies

    Message us from your account and you will hear back by the end of the next working day.

  • Every detail checked

    We read through everything you tell us before anything is drafted, and we will ask if something does not look right.

  • Explained in plain English

    We are happy to talk your draft through with you on a call before you approve it.

  • Honest about what you need

    If your situation needs a specialist, we will tell you straight away rather than carry on regardless.

  • There for the long run

    We will remind you to look at your plans again each year, and after life's big moments.

  • No jargon Everything explained in plain English.
  • No rush Take as long as you need. Nothing is lost.
  • No surprises We confirm your fee before anything is charged.
  • No guesswork A real person checks it all.

Your account

Always know where things stand.

Everything about your plan lives in one private place, so you always know what is happening, what comes next and who is looking after it.

  • Sign in with a code sent to your email, with no password to remember
  • See where things are at any time, on any device
  • Message the person looking after your plan directly
  • Your documents, kept safe in one place
My Account
An example client account on a computer, showing the progress of a Will, the next step and recent updates
Example account, shown with sample details.
An example client account on a phone, showing the progress of a Will and the next step
Example account, shown with sample details.

Help Centre

Answers, whenever you need them.

Straightforward answers to the questions people ask us most. Or simply ask our assistant.

How does onboarding work?

Onboarding is simply how we get to know you and what you would like to put in place. It starts small: tell us what you need, answer a couple of quick questions, and we set up your private account. That takes a couple of minutes.

From there, everything you tell us is saved to your account as you go. Carry on straight away or come back whenever suits you, on any device. You can chat with our assistant or use a simple form, and switch between the two whenever you like.

If life gets busy, we send the occasional friendly reminder, and if you would like a hand, someone from our team is happy to help.

Read the full answer
Can I stop and finish later?

Of course. Your answers are saved every time you continue, so you never lose anything. Choose “Save and finish later” at any point (or simply close the page) and pick up from My Account whenever you are ready.

When you choose to finish later, we email you a link that takes you straight back to where you stopped. If we do not hear from you for a while, we send a gentle reminder, and someone from our team may get in touch to see whether they can help.

Read the full answer
Should I choose the chat or the form?

Many people find the chat quicker because it feels like a conversation and only asks what is relevant to you. Others prefer to see each question laid out on its own screen. The questions, the checks and the summary you confirm are exactly the same either way.

In the chat, names, addresses and dates of birth are typed into small secure boxes. They go straight into your encrypted record and are never shared with our AI assistant. If you would rather not use AI at all, choose the form. It does not use AI.

Read the full answer
How long does onboarding take?

Setting up your account takes a couple of minutes. Telling us about your wishes usually takes 20 to 40 minutes in total for a Will, and a similar time for a Lasting Power of Attorney, but there is no need to do it in one go. It helps to have the full names and addresses of the people you want to include.

Read the full answer
Will a real person check my answers?

When you send your answers, a member of our team reviews them before your documents are prepared. If something is unclear, or your circumstances need a closer look, we will contact you through your account. You will see who on our team has worked on your plan in your account timeline.

Read the full answer
Visit the Help Centre
Two people walking along a path at sunset

Ready when you are.

It takes a couple of minutes to get started, and from there, someone from our team is with you all the way.

Onboard me